DELIVERY & RETURNS
Thank you for shopping at The Christmas Crab Quiltery
We ship all in stock orders directly from our store within 24-48 hrs for your convenience. Orders shipped to Canada should arrive within 7 to 10 business days. US orders can take slightly longer.
Shipping costs in Canadian Dollars
Shipping to Canada
Order Value Shipping Cost
$0 – $ 15.00 $ 7.50
$15.01 – $50.00 $13.50
$50.01 – $100.00 $16.00
$100.01 and up Free Shipping
(To a maximum of $20 in shipping costs. We’ll notify you first if your shipping will be more than $20.)
Shipping to the United States
Order Value Shipping Cost
$0 – $ 15.00 $12.00
$15.01 – $50.00 $16.00
$50.01 – $100.00 $20.00
$100.01 – $200.00 $32.00
$200.01 and up $32.00 to a maximum of actual shipping cost of $40. We will notify you if shipping will be more than $32
Orders picked up from our storefront in Fredericton, NB will incur no shipping or handling charges, no matter the order size.
Our 100% Satisfaction Guarantee
We stand behind our products. If for any reason you are not completely satisfied, you’ll have 30 days to contact us through email or telephone. We will try to rectify the issue at this time or you may choose to return the goods for a full return of the purchase price and tax. Shipping costs will not be refunded and you will be responsible to pay the return shipping.
Please contact us for return requests and read our Returns Policy below.
Send us an email at firstname.lastname@example.org or call 506-206-6180
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 – 2 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact us at email@example.com
To return your product, you should mail your product to:
The Christmas Crab Quiltery
158 Brunswick Street
Fredericton, NB E3B 1G6
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.